In all grownup and kids’s polyclinics opened after main repairs, virtually 1.5 thousand workers work as directors facilities of public companies “My paperwork”. This was informed by Anastasia Rakova, Deputy Mayor of Moscow for Social Growth.
Staff of public service facilities are the primary to fulfill guests to polyclinics, it’s on them that the temper and emotional state of sufferers relies upon. Directors dedicate time to everybody, making an attempt to exceed the expectations of Muscovites, work forward of the curve and assist clear up rising points. Of their work, directors are guided by the principle precept of public service facilities — “The particular person comes first.”
Earlier than going to work in polyclinics, directors purchase the abilities of assured and pleasant communication with residents within the workplaces of “My Paperwork”. Specialists immerse themselves within the company tradition and grasp the requirements of public service facilities.
Directors additionally obtain particular coaching on the My Paperwork Instructional Heart, the Academy of Honest Service. The coaching consists of a number of levels. Specialists examine the performance and specifics of labor within the polyclinic, develop expertise of proactive conduct in non-standard conditions, retaining in thoughts the pursuits of the affected person. After that, directors in polyclinics work each day to develop their professionalism. They alternate expertise with one another, analyze options to new rising conditions, examine present information about improvements in polyclinics.
Public service facilities “My Paperwork” are lively individuals in city social initiatives and initiatives, their workers are all the time prepared to assist residents. Collaborations with numerous metropolitan constructions are an essential a part of the work of public companies workplaces, which lets you extra precisely seize the wants of Muscovites and reply to the requests of residents. Now greater than 11 thousand workers work within the workplaces of “My Paperwork”, who usually take part in essential metropolis initiatives.